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FREQUENTLY ASKED QUESTIONS
We are the NUMBER 1 sex toy shop in the Philippines for a reason. We believe in clean, quality and safe adult toys. We only carry brands that are known to be made with safe materials. We don’t want you guys playing and using anything that has nasty stuff in it.
We also have the biggest adult toy selection here in the Philippines. We’re positive that you’ll find something for yourself or your partner — or both.
If you have other questions, our friendly and discreet customer service team is also here to assist you.
Midoko Pleasure Shop is located at Unit 203 Prince David Condominium, Katipunan Quezon City. Our operating hours is from Mondays to Saturdays at 9am to 6pm.
You may send a Viber message/text/call +63 905 337 0179 or email email@example.com for any questions or concerns. You may also reach us through our social media accounts on Facebook, Instagram or Twitter.
Check out our Google Map location to help you navigate to Midoko Pleasure Shop. We are also at Waze, just type in Midoko.
Yes, our transactions are discreet and your items are wrapped discreetly also. Even the delivery guy won’t know what you’re buying. It’ll just be between us, and it will be our little secret.
We have issues with hygiene and we keep things clean around here (except in the bedroom). We’re sorry but we absolutely do not accept returns or replacements due to change of mind.
But if upon opening the package and you realize the item isn’t working or has a manufacturer’s defect, then we can have it replaced (only up to 7 days upon ordering).
Send a photo of the defective item to firstname.lastname@example.org. Also send the order number of the item if applicable.
Feel free to contact our customer service via text/call +63 905 337 0179 or send us a private message on @midokoph Facebook, Instagram, or Twitter.
Our delivery rates depend on the weight of the items you bought (actual weight vs volumetric weight, whichever is higher). You only pay for this delivery charge and nothing else.
After payment, you can immediately start enjoying and using your toys! Delivery time only takes 1-3 working days for those living in Metro Manila and 5-7 days for those living outside Metro Manila. However, these conditions may vary in relation to current events in the Philippines.
We offer cash-on-delivery (COD) for Metro Manila buyers only. We’re currently working making this option available very soon for those living outside Metro Manila.
For all credit card payments, we accept Visa and Mastercard.
Other payment options: Bank deposit (BDO, BPI) and Money Remittance (Palawan, GCash) but you’ll need to send us a copy of the reference number or deposit slip as confirmation. However, these conditions may vary in relation to current events in the Philippines.
There are no hidden charges. You only pay for the items you bought plus the delivery fee.
You are most welcome! Just contact us through: text/call: +63 905 337 0179, email: email@example.com.